ITSM, Project, Portfolio consulting
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Service desk predictors (or leading indicators) module is added to our Service Desk KPIs e-learning course. In this module you learn how to develop and measure subjective predictors which help us to predict ad solve issues before they happen, and thus reach high KPIs.
| Opera10 on New program manager’s ro… |
| ITIL 4.0 release and… on ITIL 4.0 certifications transi… |
| ITIL(r) 4 certificat… on News about ITIL 4 |
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