Smart Learning

Blog and news

Mixed and AR in Europe: 2018 research

Our IAMCP partners provided a great research about mixed and added reality in European IT in 2018.

Access and enjoy!

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Microsoft Teams for driving your team

Microsoft Teams becomes very popular as a part of the Office 365 and main Slack competitor. The Teams is the powerful tool to organize different types of teams:

  • workgroups,
  • project/product teams,
  • games and sports teams,
  • student classes,
  • hobby or other type communities.

Teams contains the following options:

  • create and manage teams or study groups
  • chats, including file exchange, audio and video calls directly from the chat
  • create and manage meetings
  • record audio and video both in p2p meetings and conference calls
  • share and record selected applications and screens
  • recordings are stored in the Stream service and can be shared or downloaded later
  • close integration with Sharepoint and onedrive services

In our next posts I give detailed cases of Teams implementation.

 

ITIL 4 foundation exam coming soon!

The foundation certification on new version ITIL 4 will be released on Feb., 28th, 2019, as announced non-official.

Last chance TWO courses for $9.99: Black Friday + Cyber Monday

Buy any of the following courses during Black Friday at Udemy (till 23:59, November, 23) at the minimal possible price $9.99 and receive a coupon for a course at Cyber Monday for free!

So, you can buy lifelong access to TWO on-line courses by the mininal proce of ONE course.

CHOOSE TWO – PAY FOR ONE

Better IT service management with DevOps inside ITSM

IT Service management: develop SLA, Service catalog, OLA

IT Service management: develop SLA, Service catalog, OLA

Service Desk/Help Desk KPIs to align with business goals

Data Analysis with Excel Analysis Package

Petralex App for lifelong learning webinar

A wonderful webinar for Caribbean schools/universities about our partner Petralex hearing aid implementation in learning organizations.

ITIL v4 certification journey

Perfect news: Candidates can follow their ITIL v3 (2011) journey because credits for v.2011 are approved as pre-requisites for ITIL v.4 certifications.

View details at: https://www.itpreneurs.com/blog/the-itil-4-scheme-explained/

ITIL(r) 4 certification news

New certification schema for ITIL(r)  4.0 has been announced earlier.

There would be no “bridges” between version 2011 and 4.0(2019) certifications.

But the credits earned by a candidate at 2011 courses and exams can be matched for v. 4.0 certifications.

For example, 17 credits are necessary for the “Managing Professional” level. Current Expert certified professionals can take the exam directly. If a candidate passed, for example, OSA module exam, 4 credits are valid for the 4.0 certifications.

The “Specialist” and “MP” certification levels are expected in 2nd half of 2019.

Foundation level is expected by the end of 2018 or early 2019.