Blog and news
ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12
Other certifications to be available in the 2nd half of 2019
The ITIL 4 Certification Scheme is a departure from the credit based ITIL 2011 scheme. And whilst ITIL 4 retains many of the core elements of ITIL 2011, and much of the existing guidance will be recognizable in parts of ITIL 4, there are no direct like-for-like modules between the two certification schemes.
Shortly, if a candidate gained 17 credits in ITIL 2011 certification schema, he/she takes “ITIL Managing Professional Transition” module (to be available in the 2nd half of 2019), and pass the “ITIL Leader in Digital & Strategy”.
PMI issued the “Benefit Realization management” Guide. It includes multi-level best practices and recommendations for benefit management in project, program and portfolio management.
Service Operation – Incident, Problem, Request management, monitoring and Service Desk:
The DevOps Agile skills association renewed the certification roadmap, and the 3rd tier (Leadership level) certifications are available now. I have passed the Product Owner certification one of the first, and want to share a brief experience about this prestigious certification.
The Product Owner role is a leading role to ensure the Product vision, roadmap and backlog, and finally the product value to a customer.
The DASA association actively drives training and certification activities in this area.
The PO certification exam includes 40 questions (in fact, not very complicated, especially if a candidate is good with Scrum and Agile). Each question is followed by 4 answer options, one of those is correct. 26 correct answers (65%) lead to success.
I passed the exam at the first attempt. It seems to me that the certification marks that junior PO is ready for his/her journey.
As any other certification it helps to structure candidate’s skills and practical experience.