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Service Desk KPI development course updates
Our course is updated with a lesson which deals with subjective metrics.
We explore both – customer and team members – subjective metrics, their value and impact on genaral service value.
Join the course at special price by following the link
Top-rated “Service Operations and Service Desk” course with discount
Udemy offers our top-rated course about Service Operations (Incident, Problem, Event management), Service Desk with lifelong access with 80% discount during next 2 days.
Register now: https://www.udemy.com/it-service-operations-and-service-desk-management/?couponCode=SO_FBSP_2019
Welcome to our presentation and demo at the Call Center World in Berlin
On February, 23-25, the world biggest Call center World (http://www.ccw.eu/) forum takes place in Berlin at the International Plaza.
We are at the Speaker’s Forum: http://www.ccw.eu/en/trade-show/highlights/speakers-forum.html on February, 23, 2pm.
Our demo stand: A5 in the hall 2.
See You at the Call Center World!