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Below is the perfect mapping of ITIL practices to service value chain (SVC) activities.
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Software Body of Knowledge 3rd edition (SWEBOK 3) is available at GitHub.
SWEBOK is the perfect standard and set of templates for managing software projects and support software products.
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ITIL 4 Strategic Leader module will go live on 25 September 2020. The module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
Microsoft presents full stack – organizational and technical – DevOps support based on Teams, Planner, GitHub, Pipeleine, and Azure DevOps.
AXELOS issued ITIL 4.0 High Velocity IT module on Feb., 28th.
The module deals with digital transformation, agile and DevOps approaches in IT.
The Train the trainer on-line training was provided for accredited trainers.
DevOps Foundation is recommended before this module.
I recommend to take my our on-line Udemy course about DevOps into ITSM.
And this book is not about Azure or other technology. It is about DevOps culture, team building, development.
Let’s remember, that DevOps is not a technical approach, but organizational transformation, which unites the full-cycle responsibility for a product in a single team.
Download for free and improve: https://azure.microsoft.com/en-us/resources/effective-devops/