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DevOps Culture virtual course – Join!
DevOps – which stands for Development and Operations – becomes well-known and even fashionable rapidly.
DevOps had been introduced as an organizational culture first. And we – as developers, engineers, support agents and consumers – can gain the most value by applying DevOps organizational and cultural practices for team building, organizing collaboration and work processes.
DevOps stands for united teams with full responsibility for a product/service from the very beginning to the end of its operational phase.
In the given course you learn what DevOps culture is, and what is the value of applying it.
You can join our course now for only $12.99 as early birds! Joi
ITSM online course update
Our IT Service management course – from portfolio to catalog, SLA, OLA – is enriched with a new lessons weach deals with 3rd parties management – suppliers, vendors, partnership, SIAM model.
Follow the link to reach the course at special price.
Service Desk KPI development course updates
Our course is updated with a lesson which deals with subjective metrics.
We explore both – customer and team members – subjective metrics, their value and impact on genaral service value.
Join the course at special price by following the link
DevOps: Aligning Culture and Technology
The perfect illustration how to align DevOps as an organizational and team’s culture and technological process.
Enjoy!
Website: Training chapter update
Dear users! Along with most training services we continue moving to virtual.
As you know, we delivered virtual trainings and mentoring services from the very beginning. Now we focus on virtual services.
Please visit our updated Trainings page and reach some of our short online courses in ITSM, Project management, Startup design, and virtual learning.
ITIL practices across Value chain activities
Below is the perfect mapping of ITIL practices to service value chain (SVC) activities.
Black Friday lasts for a week
Our online courses (examine the title page) are available at the lowest possible price (less than $10) per lifelong access at Udemy during “Black Friday” week.
Choose the course, purchase it at Udemy.com, improve your skills!
Take our online courses at the annual lowest price 11.11
11/11 sale at Udemy provides with the lowest possible prices all our online learners.
Select the course at our website, click the link and move to Udemy for purchase.
SWEBOK on GitHub
Software Body of Knowledge 3rd edition (SWEBOK 3) is available at GitHub.
SWEBOK is the perfect standard and set of templates for managing software projects and support software products.
Service Desk course is now available at Business subscription on Udemy
We’re proud to inform that our author’s course IT Service operations and Service Desk was recommended for Business Subscription by Udemy (Udemy for Business program).
Join the course (https://www.udemy.com/course/it-service-operations-and-service-desk-management/?referralCode=9442D29CFA2F9309C764) using your company business account and pay for consumed info only.
Smart Learning 