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Website: Training chapter update

Dear users! Along with most training services we continue moving to virtual.

As you know, we delivered virtual trainings and mentoring services from the very beginning. Now we focus on virtual services.

Please visit our updated Trainings page and reach some of our short online courses in ITSM, Project management, Startup design, and virtual learning.

ITIL practices across Value chain activities

Below is the perfect mapping of ITIL practices to service value chain (SVC) activities.

ITIL practices mapping to SVC activities

Black Friday lasts for a week

Our online courses (examine the title page) are available at the lowest possible price (less than $10) per lifelong access at Udemy during “Black Friday” week.

Choose the course, purchase it at Udemy.com, improve your skills!

Take our online courses at the annual lowest price 11.11

11/11 sale at Udemy provides with the lowest possible prices all our online learners.

Select the course at our website, click the link and move to Udemy for purchase.

SWEBOK on GitHub

Software Body of Knowledge 3rd edition (SWEBOK 3) is available at GitHub.

SWEBOK is the perfect standard and set of templates for managing software projects and support software products.

Service Desk course is now available at Business subscription on Udemy

We’re proud to inform that our author’s course IT Service operations and Service Desk was recommended for Business Subscription by Udemy (Udemy for Business program).

Join the course (https://www.udemy.com/course/it-service-operations-and-service-desk-management/?referralCode=9442D29CFA2F9309C764) using your company business account and pay for consumed info only.

ITIL 4 Strategic Leader module will go live on 25 September

ITIL 4 Strategic Leader module will go live on 25 September 2020. The module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Microsoft full stack DevOps

Microsoft presents full stack – organizational and technical – DevOps support based on Teams, Planner, GitHub, Pipeleine, and Azure DevOps.

Our Product management course is available here at special price $12.99

ITIL 4.0 High Velocity IT module

AXELOS issued ITIL 4.0 High Velocity IT module on Feb., 28th.

The module deals with digital transformation, agile and DevOps approaches in IT.

The Train the trainer on-line training was provided for accredited trainers.

DevOps Foundation is recommended before this module.

I recommend to take my our on-line Udemy course about DevOps into ITSM.

 

DevOps Book by Microsoft

And this book is not about Azure or other technology. It is about DevOps culture, team building, development.

Let’s remember, that DevOps is not a technical approach, but organizational transformation, which unites the full-cycle responsibility for a product in a single team.

Download for free and improve: https://azure.microsoft.com/en-us/resources/effective-devops/