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Last chance TWO courses for $9.99: Black Friday + Cyber Monday

Buy any of the following courses during Black Friday at Udemy (till 23:59, November, 23) at the minimal possible price $9.99 and receive a coupon for a course at Cyber Monday for free!

So, you can buy lifelong access to TWO on-line courses by the mininal proce of ONE course.

CHOOSE TWO – PAY FOR ONE

Better IT service management with DevOps inside ITSM

IT Service management: develop SLA, Service catalog, OLA

IT Service management: develop SLA, Service catalog, OLA

Service Desk/Help Desk KPIs to align with business goals

Data Analysis with Excel Analysis Package

ITIL(r) 4 certification news

New certification schema for ITIL(r)  4.0 has been announced earlier.

There would be no “bridges” between version 2011 and 4.0(2019) certifications.

But the credits earned by a candidate at 2011 courses and exams can be matched for v. 4.0 certifications.

For example, 17 credits are necessary for the “Managing Professional” level. Current Expert certified professionals can take the exam directly. If a candidate passed, for example, OSA module exam, 4 credits are valid for the 4.0 certifications.

The “Specialist” and “MP” certification levels are expected in 2nd half of 2019.

Foundation level is expected by the end of 2018 or early 2019.

 

News about ITIL 4

ITIL 4.0 is to be announced soon, and IT organizations start their journey for ITIL 4 in 2019. But now we hear news about it almost every day.

ITIL 4.0 incorporates best practices from other ITSM, project, and IT product standards and frameworks such as:

  • Agile & Scrum
  • Lean & Kanban
  • DevOps
  • COBIT5
  • Cloud Computing
  • PRINCE2
  • ITRCA kepner & Fourier

The new certification schema consists of 4 levels. Current certification holders remain certified lifelong.

ITIL_4_certification_scheme_

The “IT Service management: SLA, Service catalog, OLA” course is updated with practical assignments

The course contains various practical assignments. Students can try to implement new knowledge and improve their practical skills.

Each assignment can be discussed with an experienced trainer – IT professional.

The course helps to prepare for ITIL Foundation and SOA module certifications.

Join the course for lifelong at a special price $11.99.

ITIL vs DevOps course is updated

We strictly follow the recommendations and feedbacks of our students. And now 3 practice assignments are added to the course.

Now each student can make his/her own exercises according to his/her IT organization specific features and discuss the case with the trainer at the course forum.

Join the training with a lifelong access for $9.99 only.

ITIL 4 coming soon

AXELOS announces ITIL remains the most popular IT service management framework according to the year 2017 research.

The ITIL 4th version is improved with Agile and lean best practices. We expect, the ITIL v.4 will be represented in November, 2019, and will be public available in February, 2019.

Afterwards the certification schema will be changed during years 2019 – 2020.

Follow our website for the most fresh information and preparation courses.

 

The”Business/IT Alignment: Service catalog, SLA, OLA” course is updated

We updated our “Business/IT Alignment: Service catalog, SLA, OLA”  on-line Udemy course.

Now our students can make their assignments and discuss results with our trainer.

Three assignments are added:

  1. Develop PBA/UP
  2. Develop Service catalog template
  3. Develop SLA template

Our website visitors can enjoy the course at a special price $11.99 by following the link: https://www.udemy.com/it-service-management-develop-sla-service-catalog-ola/?couponCode=SLA_U_1199

New course: DevOps and ITIL for better IT service delivery:

Our website visitors can enjoy the course for only $9.99

Watch a demo module:

Take the best from ITIL and DevOps

Learn how implement best practices from traditional ITIL & DevOps at  our new course at Udemy. Only $9.99 for lifelong access for summer students.

 

DevOps in funny pictures by KnowledgeTrain

Learn about DevOps culture during 10 minutes!

https://www.knowledgetrain.co.uk/resources/qualifications/what-is-devops