ITIL 4.0 is to be announced soon, and IT organizations start their journey for ITIL 4 in 2019. But now we hear news about it almost every day.
ITIL 4.0 incorporates best practices from other ITSM, project, and IT product standards and frameworks such as:
- Agile & Scrum
- Lean & Kanban
- Cloud Computing
- ITRCA kepner & Fourier
The new certification schema consists of 4 levels. Current certification holders remain certified lifelong.
ITIL 4.0 is upcoming soon!
The best IT management practices are widely extended, and will include the following standards, frameworks, and concepts:
- PRINCE2 – for project management
- DevOps – full-lifecycle product management
- Agile implemented by Scrum framework
- Kanban for chaos and innovators, and
The course contains various practical assignments. Students can try to implement new knowledge and improve their practical skills.
Each assignment can be discussed with an experienced trainer – IT professional.
The course helps to prepare for ITIL Foundation and SOA module certifications.
We strictly follow the recommendations and feedbacks of our students. And now 3 practice assignments are added to the course.
Now each student can make his/her own exercises according to his/her IT organization specific features and discuss the case with the trainer at the course forum.
AXELOS announces ITIL remains the most popular IT service management framework according to the year 2017 research.
The ITIL 4th version is improved with Agile and lean best practices. We expect, the ITIL v.4 will be represented in November, 2019, and will be public available in February, 2019.
Afterwards the certification schema will be changed during years 2019 – 2020.
Follow our website for the most fresh information and preparation courses.
We updated our “Business/IT Alignment: Service catalog, SLA, OLA” on-line Udemy course.
Now our students can make their assignments and discuss results with our trainer.
Three assignments are added:
- Develop PBA/UP
- Develop Service catalog template
- Develop SLA template
Our website visitors can enjoy the course at a special price $11.99 by following the link: https://www.udemy.com/it-service-management-develop-sla-service-catalog-ola/?couponCode=SLA_U_1199