ITIL 4.0 is to be announced soon, and IT organizations start their journey for ITIL 4 in 2019. But now we hear news about it almost every day.
ITIL 4.0 incorporates best practices from other ITSM, project, and IT product standards and frameworks such as:
- Agile & Scrum
- Lean & Kanban
- Cloud Computing
- ITRCA kepner & Fourier
The new certification schema consists of 4 levels. Current certification holders remain certified lifelong.