Smart Learning

Home » Articles posted by d_dintsis

Author Archives: d_dintsis

Advertisements

Help Desk schedule models and KPIs

Advertisements

What IT Service catalog is

ITIL 4.0 higher certifications are upcoming

Official information from AXELOS and PeopleCert:

“we will be launching the higher levels of ITIL 4 in three phases:

A) 3 October 2019: Launch of ITIL 4 Managing Professional Transition Module and exam
The Managing Professional Transition module launch date has been prioritised to help you meet strong customer demand. For that reason, we will continue to review and incorporate feedback, as we launch the other Managing Professional modules.

B) November 2019: Launch of “ITIL 4 Specialist: Create, Deliver and Support” and “ITIL 4 Strategist: Direct, Plan and Improve” from ITIL 4 Managing Professional Modules

The definitive launch date will be provided w/c 5 August 2019.
C) Q1 2020: Launch of “ITIL 4 Specialist: Drive Stakeholder Value” and “ITIL 4 Specialist: High Velocity IT” from ITIL 4 Managing Professional Modules”

PMP exam changes since December 15

PMI officially presents the new concept of the PMP exam, which takes place since December, 15th. The new exam contains the following main differences in approach:

  • Three domains: People, Processes, Business environment
  • “Predictive, agile, and hybrid approaches will be found throughout the three domain areas listed above and are not isolated to any particular domain or task.”
  • “About half of the examination will represent predictive project managementapproaches and the other half will represent agile or hybrid approaches.”

Exam contain 35 tasks across three domains:

14 tasks (42%) in the People Domain, 17 tasks (50%) in the Processes domain, and 4 tasks (8%) in Business environment domain.

The detailed contents of tasks are described in the PMI’s “PMP Content Examination Outline”.

Study online course “Software requirements specification” with 70% discount

Udemy offers our top-rated course “Gather requirements and create Software requirements specification” during next 2 days with 70% discount and lifelong access.

Register now: https://www.udemy.com/software-requirements-specification-develop-fast-and-clear/?couponCode=SRS9992019

80% for top-rated course Data Analysis with Excel Analysis add-on

Udemy offers our HIGH top-rated course “Excel Analysis Package” with math statistics foundation during next 2 days with 80% discount and lifelong access.

Register now: https://www.udemy.com/data-analysis-with-excel-analysis-package/?couponCode=EXPROMO2019

DevOps in ITSM with 80% discount. 2 days!

Udemy offers our top-rated course about implementing DevOps in the IT Service management Lifecycle during next 2 days with 80% discount and lifelong access.

Register now: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPSITSM102018