Blog and news
ITIL 4.0 certifications transition schema
The ITIL 4 Certification Scheme is a departure from the credit based ITIL 2011 scheme. And whilst ITIL 4 retains many of the core elements of ITIL 2011, and much of the existing guidance will be recognizable in parts of ITIL 4, there are no direct like-for-like modules between the two certification schemes.
Shortly, if a candidate gained 17 credits in ITIL 2011 certification schema, he/she takes “ITIL Managing Professional Transition” module (to be available in the 2nd half of 2019), and pass the “ITIL Leader in Digital & Strategy”.
Benefit Realization management Guide
PMI issued the “Benefit Realization management” Guide. It includes multi-level best practices and recommendations for benefit management in project, program and portfolio management.
The Guide is available free of charge for a limited time period at the PMI website.
New online course. Learn the IT Service operation domain
Service Operation – Incident, Problem, Request management, monitoring and Service Desk:
Join the course with 2.5 hrs video, examples and 5 assignments for $19.99
DevOps Product Owner certification
The DevOps Agile skills association renewed the certification roadmap, and the 3rd tier (Leadership level) certifications are available now. I have passed the Product Owner certification one of the first, and want to share a brief experience about this prestigious certification.
The Product Owner role is a leading role to ensure the Product vision, roadmap and backlog, and finally the product value to a customer.
The DASA association actively drives training and certification activities in this area.
The PO certification exam includes 40 questions (in fact, not very complicated, especially if a candidate is good with Scrum and Agile). Each question is followed by 4 answer options, one of those is correct. 26 correct answers (65%) lead to success.
I passed the exam at the first attempt. It seems to me that the certification marks that junior PO is ready for his/her journey.
As any other certification it helps to structure candidate’s skills and practical experience.
Mixed and AR in Europe: 2018 research
Our IAMCP partners provided a great research about mixed and added reality in European IT in 2018.
Microsoft Teams for driving your team
Microsoft Teams becomes very popular as a part of the Office 365 and main Slack competitor. The Teams is the powerful tool to organize different types of teams:
- workgroups,
- project/product teams,
- games and sports teams,
- student classes,
- hobby or other type communities.
Teams contains the following options:
- create and manage teams or study groups
- chats, including file exchange, audio and video calls directly from the chat
- create and manage meetings
- record audio and video both in p2p meetings and conference calls
- share and record selected applications and screens
- recordings are stored in the Stream service and can be shared or downloaded later
- close integration with Sharepoint and onedrive services
In our next posts I give detailed cases of Teams implementation.
ITIL 4 foundation exam coming soon!
The foundation certification on new version ITIL 4 will be released on Feb., 28th, 2019, as announced non-official.
Last chance TWO courses for $9.99: Black Friday + Cyber Monday
Buy any of the following courses during Black Friday at Udemy (till 23:59, November, 23) at the minimal possible price $9.99 and receive a coupon for a course at Cyber Monday for free!
So, you can buy lifelong access to TWO on-line courses by the mininal proce of ONE course.
CHOOSE TWO – PAY FOR ONE
Better IT service management with DevOps inside ITSM
IT Service management: develop SLA, Service catalog, OLA
IT Service management: develop SLA, Service catalog, OLA
Service Desk/Help Desk KPIs to align with business goals
Data Analysis with Excel Analysis Package
Petralex App for lifelong learning webinar
A wonderful webinar for Caribbean schools/universities about our partner Petralex hearing aid implementation in learning organizations.
Smart Learning 