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Category Archives: ITIL
ITIL 4.0 Foundation released
AXELOS(tm) announced the release of ITIL 4.0. framework Foundation on February, 28.
The main feature in it is Service Value Stream, or SVS, which enables the value chain for customer success and satisfaction.
- Organizations and people:
- Information and technology:
- Partners and suppliers:
- Value streams and processes.
Former processes and service functions are called practices now.
Also, 7 guiding principles describe ITIL 4.0 best practices:\
- Focus on value
- Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically
- Keep it simple and practical
- Optimize and automat.
Besides ITIL 4.0 Foundation, AXELOS presented more than 700 supporting publications. You can find them at: https://www.axelos.com/content-hub?utm_campaign=849561_ITIL%20Newsletter%20-%20Issue%2018&utm_medium=email&utm_source=Dotmailer% 20AXELOS&dm_i=47AB,I7IX,25027Z,23LZB,1
Among them project management (PRINCE2) adaptation, business cases, Lean, KANBAN practices, and many others.
ITIL 4.0 release and new Foundation exam
ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12
Other certifications to be available in the 2nd half of 2019
ITIL 4.0 certifications transition schema
The ITIL 4 Certification Scheme is a departure from the credit based ITIL 2011 scheme. And whilst ITIL 4 retains many of the core elements of ITIL 2011, and much of the existing guidance will be recognizable in parts of ITIL 4, there are no direct like-for-like modules between the two certification schemes.
Shortly, if a candidate gained 17 credits in ITIL 2011 certification schema, he/she takes “ITIL Managing Professional Transition” module (to be available in the 2nd half of 2019), and pass the “ITIL Leader in Digital & Strategy”.
New online course. Learn the IT Service operation domain
Service Operation – Incident, Problem, Request management, monitoring and Service Desk:
Join the course with 2.5 hrs video, examples and 5 assignments for $19.99
ITIL 4 foundation exam coming soon!
The foundation certification on new version ITIL 4 will be released on Feb., 28th, 2019, as announced non-official.
ITIL v4 certification journey
Perfect news: Candidates can follow their ITIL v3 (2011) journey because credits for v.2011 are approved as pre-requisites for ITIL v.4 certifications.
View details at: https://www.itpreneurs.com/blog/the-itil-4-scheme-explained/
ITIL(r) 4 certification news
New certification schema for ITIL(r) 4.0 has been announced earlier.
There would be no “bridges” between version 2011 and 4.0(2019) certifications.
But the credits earned by a candidate at 2011 courses and exams can be matched for v. 4.0 certifications.
For example, 17 credits are necessary for the “Managing Professional” level. Current Expert certified professionals can take the exam directly. If a candidate passed, for example, OSA module exam, 4 credits are valid for the 4.0 certifications.
The “Specialist” and “MP” certification levels are expected in 2nd half of 2019.
Foundation level is expected by the end of 2018 or early 2019.
News about ITIL 4
ITIL 4.0 is to be announced soon, and IT organizations start their journey for ITIL 4 in 2019. But now we hear news about it almost every day.
ITIL 4.0 incorporates best practices from other ITSM, project, and IT product standards and frameworks such as:
- Agile & Scrum
- Lean & Kanban
- DevOps
- COBIT5
- Cloud Computing
- PRINCE2
- ITRCA kepner & Fourier
The new certification schema consists of 4 levels. Current certification holders remain certified lifelong.
What’s new in ITIL 4.0
ITIL 4.0 is upcoming soon!
The best IT management practices are widely extended, and will include the following standards, frameworks, and concepts:
- PRINCE2 – for project management
- DevOps – full-lifecycle product management
- Agile implemented by Scrum framework
- Kanban for chaos and innovators, and
- COBIT.
The “IT Service management: SLA, Service catalog, OLA” course is updated with practical assignments
The course contains various practical assignments. Students can try to implement new knowledge and improve their practical skills.
Each assignment can be discussed with an experienced trainer – IT professional.
The course helps to prepare for ITIL Foundation and SOA module certifications.
Smart Learning 