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Tag Archives: training
DevOps in ITSM with 80% discount. 2 days!
Udemy offers our top-rated course about implementing DevOps in the IT Service management Lifecycle during next 2 days with 80% discount and lifelong access.
Register now: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPSITSM102018
Top-rated “Service Operations and Service Desk” course with discount
Udemy offers our top-rated course about Service Operations (Incident, Problem, Event management), Service Desk with lifelong access with 80% discount during next 2 days.
Register now: https://www.udemy.com/it-service-operations-and-service-desk-management/?couponCode=SO_FBSP_2019
ITIL 4.0 release and new Foundation exam
ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12
Other certifications to be available in the 2nd half of 2019
ITIL 4.0 certifications transition schema
The ITIL 4 Certification Scheme is a departure from the credit based ITIL 2011 scheme. And whilst ITIL 4 retains many of the core elements of ITIL 2011, and much of the existing guidance will be recognizable in parts of ITIL 4, there are no direct like-for-like modules between the two certification schemes.
Shortly, if a candidate gained 17 credits in ITIL 2011 certification schema, he/she takes “ITIL Managing Professional Transition” module (to be available in the 2nd half of 2019), and pass the “ITIL Leader in Digital & Strategy”.
Last chance TWO courses for $9.99: Black Friday + Cyber Monday
Buy any of the following courses during Black Friday at Udemy (till 23:59, November, 23) at the minimal possible price $9.99 and receive a coupon for a course at Cyber Monday for free!
So, you can buy lifelong access to TWO on-line courses by the mininal proce of ONE course.
CHOOSE TWO – PAY FOR ONE
Better IT service management with DevOps inside ITSM
IT Service management: develop SLA, Service catalog, OLA
IT Service management: develop SLA, Service catalog, OLA
Service Desk/Help Desk KPIs to align with business goals
Data Analysis with Excel Analysis Package
ITIL v4 certification journey
Perfect news: Candidates can follow their ITIL v3 (2011) journey because credits for v.2011 are approved as pre-requisites for ITIL v.4 certifications.
View details at: https://www.itpreneurs.com/blog/the-itil-4-scheme-explained/
The “IT Service management: SLA, Service catalog, OLA” course is updated with practical assignments
The course contains various practical assignments. Students can try to implement new knowledge and improve their practical skills.
Each assignment can be discussed with an experienced trainer – IT professional.
The course helps to prepare for ITIL Foundation and SOA module certifications.
ITIL vs DevOps course is updated
We strictly follow the recommendations and feedbacks of our students. And now 3 practice assignments are added to the course.
Now each student can make his/her own exercises according to his/her IT organization specific features and discuss the case with the trainer at the course forum.
The”Business/IT Alignment: Service catalog, SLA, OLA” course is updated
We updated our “Business/IT Alignment: Service catalog, SLA, OLA” on-line Udemy course.
Now our students can make their assignments and discuss results with our trainer.
Three assignments are added:
- Develop PBA/UP
- Develop Service catalog template
- Develop SLA template
Our website visitors can enjoy the course at a special price $11.99 by following the link: https://www.udemy.com/it-service-management-develop-sla-service-catalog-ola/?couponCode=SLA_U_1199
Smart Learning 