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Tag Archives: training
Practical AI implementation in Project management
Practice in AI implementation in project management activities. Learn now!
Only 3 days till 26th February! Learn by doing for $9.99 only – AI assistants and agents for each project stage – from Initiation till Clodure.
More than 10 practical cases with demo following your own practical activities.

Our Service Desk course received “The Highest Rated” status
Our mentee startup success and growth
I am inspired to introduce Petinder (which is developing to a huge AdoptPetHub.com brand).

Starting in 2022 as a Social business startup Petinder involved both business and social parts, building strong core team, amended with a wide number of volunteers.
Social part of the service offers search engine for pets adoptio0n and care, including leisure options, co-workings, sport events, hotels, beaches, and many other services.
The business part includes “tools and information on dog walkers, pet sitters, dog trainers, and groomers, helping pet owners find trusted professionals to care for their furry friends”.
The inspiring essence of this project is hybrid – employees and volunteers team.
AdoptPetHub.com
The service is rapidly developing leading by its Founders, and now it’s transforming to a larger Adopt Pet Hub mega service!
AI module in IT Service management online course
Our course IT Service management has a new module now – AI in ITSM.
Learn which roles can AI play in ITSM – boring and generative. We discuss risks, achievements, challenges and advantages of applying AI for IT service management.
Join or Retake our course NOW!

AI applying for Service Desk
Our online course – Service operations and Service Desk – got a new module – AI in Service Desk.
Join our course here.

Google User Lab Handbook
My graduate MBA student published an extremely helpful playbook for Product teams. Enjoy!
We’re DevOps accredited training provider!
We’re happy to announce that services gained again the prestigious Training Provider and Accredited trainer status.
Join our online courses and purchase individual consulting!


Service Desk Predictors (Leading indicators)
Service desk predictors (or leading indicators) module is added to our Service Desk KPIs e-learning course. In this module you learn how to develop and measure subjective predictors which help us to predict ad solve issues before they happen, and thus reach high KPIs.



