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ITSM online course update
Our IT Service management course – from portfolio to catalog, SLA, OLA – is enriched with a new lessons weach deals with 3rd parties management – suppliers, vendors, partnership, SIAM model.
Follow the link to reach the course at special price.
Service Desk course is now available at Business subscription on Udemy
We’re proud to inform that our author’s course IT Service operations and Service Desk was recommended for Business Subscription by Udemy (Udemy for Business program).
Join the course (https://www.udemy.com/course/it-service-operations-and-service-desk-management/?referralCode=9442D29CFA2F9309C764) using your company business account and pay for consumed info only.
Join our Online courses during Black Friday week
Take our online courses in IT service management, Service Desk, Product management during Udemy’s “Black Friday” week till Nov. 27th at the lowest possible price.
Last chance TWO courses for $9.99: Black Friday + Cyber Monday
Buy any of the following courses during Black Friday at Udemy (till 23:59, November, 23) at the minimal possible price $9.99 and receive a coupon for a course at Cyber Monday for free!
So, you can buy lifelong access to TWO on-line courses by the mininal proce of ONE course.
CHOOSE TWO – PAY FOR ONE
Better IT service management with DevOps inside ITSM
IT Service management: develop SLA, Service catalog, OLA
IT Service management: develop SLA, Service catalog, OLA
Service Desk/Help Desk KPIs to align with business goals
Data Analysis with Excel Analysis Package
DevOps in funny pictures by KnowledgeTrain
Learn about DevOps culture during 10 minutes!
https://www.knowledgetrain.co.uk/resources/qualifications/what-is-devops
ITIL certifications in Peoplecert
As it had been announced a year ago, the Peoplecert is now the single provider for ITIL and PrinceII certifications in the AXELOS(r) ITIL(r) and Prince(r) domains.
The certification exams are available both on-line and classroom.
Important notes for candidates:
- Classroom – i.e. by accredited exam provider – certifications has a long (up to 2 weeks) procedure of applying and approving.
- On-line exams are available anywhere with a real-time proctoring. A candidate must choose a certain schedule for taking an exam.
Take our online training to prepare better for the ITIL(r) OSA module!
Software requirements training at Udemy
The first module of the Software requirements training .
Register full training with a first look coupon 65% discount for $11 only!
The training leas You for a full journey from identifying stakeholders, collecting their requirements, expectations, and constraints to balancing requiremebts in a business vs technical requirements matrix; creating prototypes, UML models, and, finally, the SRS document – Software requirements specification.
Improve your skills and fasten your career!
EXIN exits from the AXELOS ITIL certification program
AXELOS(r) announced that only PEOPLECERT will hold the examination program for AXELOS portfolio (ITIL(r), PRINCE2(r)) since January, 1st, 2018.
EXIN(r) and 3 other examination institutions keep their rights for examination programs during 2017.
New conditions and transition rules to be announced further.
IT Service management for non-IT managers and employees
Purchase 3-hour on-line training and improve your collaboration with IT department.
A brief presentation with main ITSM points:
Brief IT service management for top managers (Trumpas IT paslaugų valdymas vadovams)
Enjoy and make value of our new presentation:
“Brief IT service management for top managers (Trumpas IT paslaugų valdymas vadovams)”
and join our advanced training: “IT Service management for non IT managers (CxO)” based on the ITIL(r) best practices.
Smart Learning 